Planned ARC Access Management Portal Outage – April 14, 2026

March 31, 2026

The ARC Access Management Portal will be unavailable on April 14, 2026 from 9:00 am to 1:00 p.m. (PDT) due to planned work related to the UBC IT EduCloud migration. 

During this outage, users will be unable to: 

  • Submit new Sockeye or Chinook applications 
  • Update user access and delegation for existing allocations 

This outage does not affect access to Sockeye, Chinook, or other ARC services. 

We appreciate your patience as we complete this required infrastructure transition. 

For questions, please contact arc.support@ubc.ca. 



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