UBC ARC REDCAP


REDCap is a secure web application for building and managing research data collection instruments. The REDCap platform is specifically designed to support online or offline data capture for research studies. The REDCap service offered by UBC ARC runs on server infrastructure physically located in Canada, at the UBC University Data Centre. 

UBC ARC REDCap Flex:
Flex runs on the Standard release of REDCap. The target for this instance is to keep up-to-date with the current stable version of REDCap and latest features. This instance is best suited for projects that would like to take advantage of the latest features available from REDCap and that can accept changes over time based on updates to the software.

UBC ARC REDCap Solid:
Solid runs on the Long Term Support release of REDCap. Regular updates will only be implemented to address issues affecting security and stability. Feature updates will be less frequent. This instance is best suited for projects that require a non-changing environment, such as registered clinical trials, or where the sensitivity of the data being collected mandates additional security controls and governance.

HOW TO GET STARTED

For complete details on how to get started, visit the UBC ARC REDCap Platform

STANDARDS AND TERMS OF SERVICE

For UBC ARC REDCap Standards and Terms of Service, refer to UBC ARC Governance Documents page. 

SUPPORT 

If you have any questions, please email UBC ARC REDCap Support
 

FAQ 

Which REDCap should I use? 

REDCap Flex is best suited for projects that would like to take advantage of the latest features available from REDCap and that can accept changes over time based on updates to the software. REDCap Flex is expected to be suitable for the majority of the use cases.

REDCap Solid is best suited for projects that require a non-changing environment, such as registered clinical trials, or where the sensitivity of the data being collected mandates additional security controls and governance.

How to sign up a REDCap Flex account? 

For Sponsored Users on the REDCap Flex instance who do not already have a CWL, it is easy to create a Basic CWL account with the Self-Serve CWL Sign Up Tool

To request new REDCap Flex accounts, complete the REDCap Flex Account Request Form

How may a user request a REDCap Flex project? 

REDCap Flex users who are UBC faculty members or UBC staff members are eligible to request new REDCap Flex projects. The request form can be found in the top navigation bar after users log in.

How to sign up a REDCap Solid account? 

For Sponsored Users on the REDCap Solid instance who do not already have a CWL will need their UBC sponsor to sponsor Guest CWL accounts

To request new REDCap Solid accounts, complete the REDCap Solid Account Request Form

Is Multi-factor Authentication (MFA) required? 

REDCap Flex does not currently require MFA. However, if you are enrolled to Enhanced CWL (MFA), you will be challenged.

REDCap Solid requires MFA. Users must enroll in Enhanced CWL before they can login.

How may a user request a REDCap Solid project? 

To request new REDCap Solid projects, complete the REDCap Solid Project Request Form. Please note, only UBC faculty members and UBC staff members are eligible to be REDCap Project Owners.

What support is available? 

UBC ARC offers support for the REDCap platform as a service during regular UBC business hours on a best effort basis. Support is available for the use of the platform, technical questions, and guidance regarding appropriate use of the platform and instrument configuration. ARC is not resourced to directly assist research projects with the design and configuration of their projects.

If you have any questions, please email UBC ARC REDCap Support